The builder's sales rep works for the builder. Your interests deserve their own advocate.
Builder negotiation, upgrade-package strategy, and independent inspection oversight — from contract to keys. At no cost to you, because the builder already budgets for your representation.
Touring a model home this week? Call before you register — (415) 483-6009
Real five-star reviews from Google, Yelp, and Zillow — read every one on the platforms themselves.
Mike is knowledgeable, patient, and extremely service-focused! He’s always ready to make a real estate deal. That must be the reason they call him “Action Jackson”.
I told Michael I was looking for a house in Black Point and he was very knowledgeable of the area… he got us an accepted offer for less than asking; same day. I got keys 4 weeks later. First class!!
Michael was a DELIGHT to work with. He is very knowledgeable of the area… I fell in love with the 2nd house we viewed, and Michael negotiated me a very nice price reduction. I had keys in 4 weeks. First Class!!
Great realtor, family man who made the home buying process seamless. Answered all questions, constantly stayed in communication and never pressured me into anything. Highly recommended.
He was always gracious, timely, made sure of our safety when viewing the home & continually looked out for our interests! This is our first home & thanks to Mike’s excellent work, we’ll be happily moving in this week.
The minute we said we wanted to use our VA loan, doors closed on our offers. Michael was able to persuade the seller that the VA loan is just as good… he put all his skill and knowledge into making the deal successful.
New construction feels simple — pick a lot, pick finishes, sign. The risk is everything you don't know to ask for. Here's where unrepresented buyers quietly lose.
The on-site rep is paid to sell you the home at the highest price with the most upgrades. By law they protect the builder's interests — not yours. They aren't required to point out the drawbacks.
That base price on the sign? The home you toured is often $100,000 higher once you count flooring, counters, and structural options. Without a guide, it's easy to over-spend on upgrades that won't hold their value.
Builder contracts aren't the standard purchase agreement. They favor the builder on deposits, delays, change orders, and warranties — and the clauses you don't fully understand are the ones that cost you later.
Unrepresented buyers routinely miss critical inspection windows — pre-drywall, final walk-through, and the one-year warranty review. New doesn't mean flawless. What's behind the wall matters most.
Rate buydowns and design-center credits often hinge on using the builder's preferred lender. The headline incentive can hide a higher true APR — without someone comparing, you can't see what you're giving up.
Most builders require your representation be named on the very first visit. Walk in alone, say "no agent," and many will not let you add one later — locking you out of advocacy for the entire build.
"You won't pay less by skipping an agent. The builder keeps the savings. But without one, you can quietly pay more — in upgrades, terms, and the defects no one flagged."
They call him Action Jackson for a reason — he makes sure things get done correctly and on time, and he keeps deals moving instead of waiting for problems to find you. A licensed California real estate broker and Realtor® since 2007, he's spent 19+ years reading both sides of Marin transactions.
A Certified Negotiation Expert (CNE®) with a psychology degree from Sonoma State and a competitive edge forged in pro baseball, Michael negotiates better for you than most people negotiate for themselves — because he has no emotional attachment to the granite. When the builder's rep guards the builder's number, he guards yours.
Talk it through, no pressure — (415) 483-6009
Three jobs the builder's rep will never do for you — and the part that makes the whole thing free.
Price is often the hardest line to move on new construction — so we go to work on everything else: closing-cost credits, lot premiums, rate buydowns, and free upgrade allowances. Michael knows where each builder has room and asks for the concessions most buyers never think to request.
The design center is where budgets quietly balloon. We sort the upgrades that add lasting resale value from the ones that just pad the builder's margin — so your money lands on the choices that pay you back when you sell.
We bring your own inspector — not the builder's — to the pre-drywall walk, the final walk-through, and the 11-month warranty review. Issues get documented and put in writing while the builder is still obligated to fix them.
The builder already budgets a commission for buyer representation. Skip it and they keep the savings — you don't. Bring Michael and that budget finally works for you. Get everything in writing, with no out-of-pocket cost.
From the first model-home tour to the one-year warranty review — a clear path with you represented at every step.
This is the single most important move. Most builders require your representation be named on your very first visit. One quick step now keeps your advocate in the deal for the entire build. Call (415) 483-6009 before you walk in.
From the master-planned scale of Canyon Green in Novato to the boutique infill rising across San Rafael and Mill Valley, we weigh lot premiums, orientation, and resale outlook — not just the model that looks best on tour day.
We review the builder's contract clause by clause, compare their preferred-lender incentive against independent financing, and push for the credits, upgrades, and terms that move real value to your side of the table.
Before your appointment, we map which upgrades to lock in (and which to add later for less), so you walk in with a plan instead of getting swept up in the showroom.
Your independent inspector documents the pre-drywall stage and the final walk. Every punch-list item goes in writing while the builder is still on the hook to correct it.
After keys, we don't disappear. We help you flag issues inside the warranty window and the 11-month review, so the builder fixes what should be fixed.
A free planning session costs you nothing and could save you tens of thousands — in upgrades, terms, and surprises avoided. Bring your questions.
Book a Free Planning SessionSame model home. Same builder. Two completely different people protecting two completely different interests.
| In Your Corner | Action Jackson · Your Broker | The Builder's Sales Rep |
|---|---|---|
| Whose interests come first | Yours, by law (fiduciary) | The builder's, by law |
| Tells you when the price is too high | Yes — with Marin comps | Not permitted to |
| Negotiates credits & upgrades for you | Aggressively | Negotiates for the builder |
| Reviews the builder contract clause-by-clause | Every line | Hands you their form |
| Brings an independent inspector | Yes — yours, not theirs | Builder's inspector |
| Compares preferred-lender incentive vs. true APR | Side by side | Promotes the builder's lender |
| Cost to you | $0 — builder already budgeted it | $0 — they keep your savings |
From master-planned communities to ground-up custom homes — local knowledge of where, and what's worth it.
Canyon Green and the 1,300-home redevelopment of the former Fireman's Fund campus make Novato Marin's busiest new-build market — and the one where lot and incentive strategy matters most.
Downtown approvals and office-to-residential conversions like 4040 Civic Center Drive are reshaping the county seat. New units near Northgate and the Civic Center deserve a careful eye.
Strawberry and the hills see homes rebuilt from the studs — European oak, soaring ceilings, custom finishes. Here, upgrade and inspection oversight protect a serious investment.
From boutique projects in San Anselmo to new homes across Larkspur and Corte Madera, Michael tracks what's permitted, proposed, and worth your attention countywide.
Under the house wrap and framing is the home where your family will wake up under the Marin sun, with Mount Tamalpais on the horizon. Getting it right isn't just about choosing finishes. It's about having someone make sure the home you're promised is the home you actually receive.
The real questions buyers ask before they walk into a model home.
You're not legally required to — but the builder's on-site rep represents the builder, not you. Without your own broker, no one is obligated to advocate for your price, upgrades, inspection rights, or warranty. The smart move is to have representation precisely because the deal feels simple.
Almost never. The builder already budgets a commission for buyer representation. If you don't bring a broker, they keep the savings — not you. You take on all the risk of going unrepresented and get none of the supposed discount.
Before your first visit to any sales office. Most builders require your representation be named at first registration, and many will not let you add an agent later if you registered alone. One call to (415) 483-6009 before you tour protects you.
Yes — just not always on the sticker price. Builders protect the headline number to keep comps high, but there's frequently room on closing costs, rate buydowns, lot premiums, and free upgrades. Knowing where each builder bends is the whole job.
Maybe — but verify it. Incentives are often tied to that lender, and the credit can hide a higher true APR. We compare the builder's offer against independent financing so you see the real cost before you commit. (Michael isn't a lender; this is guidance, not financial advice.)
Absolutely. New doesn't mean flawless. An independent inspector at the pre-drywall stage and final walk-through catches what's hidden behind the walls — and gets it documented while the builder is still obligated to fix it.
If you're even thinking about a new build in Marin, the time to have someone on your side is before you register — not after you've signed. Let's map your plan in a free session.
Book a Free Planning SessionBuyer concerns and market facts drawn from current real estate sources and homebuyer discussions.
| # | Source | What It Informs |
|---|---|---|
| 1 | Orchard — Do You Need a Realtor for New Construction? | The on-site rep represents the builder's interests, not the buyer's. |
| 2 | The Sessoms Group — Buyer's Agent vs. Builder Rep | Fiduciary duty; advocacy for price, upgrades, inspection rights, and warranty. |
| 3 | Harmony Realty — 3 Reasons You Need a Realtor | Builder's agent can't disclose info that hurts the builder's negotiating position. |
| 4 | Naples Golf Guy — Should I Use a Realtor? | Model-home upgrades inflating base price; builders keep saved commission. |
| 5 | Team Sztanyo — Stop Before You Register | Builders require the agent be named at first registration or representation is lost. |
| 6 | Houses in Charlotte — Why You Need a Realtor | Builder budgets the commission; skipping an agent doesn't lower the price. |
| 7 | TK Realty — Should a Realtor Represent Me on a New Build? | Missed inspection windows; incentives tied to preferred lender and true APR. |
| 8 | Buyer Discussion — Agent Required for New Construction? | Buyer concerns: whether builders discount; negotiable upgrades vs. price. |
| 9 | Buyer Discussion — Agent Needed for New Construction? | Whether the agent "does anything"; advocacy and problem-resolution value. |
| 10 | The Press Democrat — Fireman's Fund Campus to Be Razed | 1,300 planned homes on the former Novato campus; local new-build pipeline. |
| 11 | Call Marin Home — Marin Housing Pipeline | Current approved and proposed new-construction projects across Marin. |
| 12 | NewHomeSource — New Construction in Novato | Canyon Green master-planned community and Novato builders. |
| 13 | Homes.com — Marin County New Construction | Mill Valley Strawberry ground-up rebuilds; current Marin new-build listings. |